AdvisioTech services
Use WhatsApp to support customer conversations
WhatsApp can help a business communicate directly with customers when messages are relevant, expected and easy to manage. Start with the customer journey and the permissions you have.
Campaigns and customer follow-ups
Plan messages around customer needs, such as enquiries, service updates, offers or follow-ups. Keep the content useful and give recipients a clear way to manage their preferences.
- Campaign and message planning
- Customer-list and consent workflow recommendations
- Follow-up sequence planning
- Response and escalation guidance
Responsible messaging
Use the appropriate WhatsApp product and follow its current policies. Avoid unsolicited bulk messaging, misleading offers and workflows that leave customers unable to reach a person when needed.
- Clear opt-in and opt-out handling
- A practical human handoff process
- Campaign measurement recommendations
Discuss your whatsapp marketing goals
Share what your business offers, who you want to reach and what you want to improve. We can help you identify a practical next step.
Contact AdvisioTech